✨ Important fixes
Passkeys, authenticator apps, and Strong Customer Authentication (SCA)
We've enabled two new ways to verify it's you: passkeys and authenticator apps (TOTP). Both are faster than SMS and harder to intercept. This is part of the implementation of Strong Customer Authentication (SCA), which we've rolled out across several parts of the app. If you're suddenly seeing a verification step somewhere you didn't before, here's why — and how to get through it quickly.
Where you'll see it
Login — right after your email/password, you'll be asked to verify with a passkey, authenticator app, or SMS code, depending on what you have enrolled. If you have more than one method set up, use the "Use another method" option to pick a different one.
EUR account activation — after identity verification, you'll see an "Almost there" screen with a short verification step before your virtual Euro IBAN is activated.
Buying into your wallet — verification is required at both the swap step and the withdrawal step.
If your usual method isn't available
SMS remains the back up option — useful if your phone was reset, you're locked out of biometrics, or your passkey otherwise isn't working. This sends a one-time code by SMS so you're never blocked from completing the action. Passkey and authenticator apps are optional.
Setting up a passkey or authenticator app
Head to the Profile section and tap on Login & Security to enable either method:
Passkey — a short setup sheet walks you through creating one using your device's built-in biometrics or PIN.
Authenticator app (TOTP) — scan the QR code (or copy the setup key) into your authenticator app, enter the 6-digit code it generates, and confirm your recovery codes to finish.
Both give you a faster, more secure way to verify than SMS.
Account lockout
As part of these security improvements, we also introduced account lockout after several failed login attempts.
Please note: existing Buy connections will be cancelled. If you use one, make sure to recreate it after updating the app.
🐛 Bug fixes
We also fixed some transaction and display bugs in the app.
If you experience any issues after updating, please contact [email protected].